My website was taken down. 

MelbourneIT said that they need the DIK# to get my domain name to be renewed.

How do I get that?  Why did I not get a warning before it was taken offline?  Can you help me get our website back online?

Hi,

You have reached to the Microsoft Office Live Workspace Community which is dedicated for online storage/sharing/collaboration of documents related questions. Microsoft Office Live Small Business Community is the best place to post queries related to Microsoft Office Live Small Business website, domain and email accounts.